Toyota Warranty – Review of Coverage

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Toyota Vehicle Service Contracts

Car Maker Logo (by DanielCtw on Flickr)

As with all of vehicle manufacturers, buying a brand new car or truck means receiving a plan from the factory that guarantees it will be free of mechanical/maintenance issues for a specified period, either in time or miles driven, or it will be repaired at no cost to the consumer. Fairly common to the industry, basic limited new car protection offered by Toyota extends for a period of 36 months or 36K miles, whichever comes first, and applies to all of the major and minor components of your car or truck. Normal wear and regular maintenance items such as oil and filters, tires, windshield wipers, etc., are excluded from this coverage, as will be spelled out in the documentation.

In addition to the basic protection described above, additional protection applies to the vehicle’s drivetrain, including the engine, transmission, drive line and drive axle (rear-wheel) and transaxle (front-wheel). This “powertrain coverage” provided by the manufacturer extends for 60 months or 60K miles, whichever comes first, and also applies to seat belts and airbags.

Additional protection plan for newly purchased vehicles includes a 5-year, unlimited mileage Rust-Through Coverage, which is also defined as “sheet metal corrosion perforation.” This means surface rust doesn’t count – to claim on this particular warranty the rust must have caused an actual through-and-through hole in the sheet metal. Toyota can also extend the plan for any and all genuine accessories that were bought and installed at the same time the car was purchased. This coverage is good for three years or 36K miles.

An additional benefit included in the new car coverage plan is 2-year, 25,000-mile roadside assistance. This covers things like getting locked out of your car, running out of gas, having a dead battery and needing a jump-start, having a flat tire or breaking down and requiring towing services. While this is a common benefit provided by many new car manufacturers, some car makers don’t include it without the consumer paying an additional fee for the plan.

In addition to the basic protection stipulated above, drivers of Toyota Hybrid Vehicles receive the following coverage extending for a period of eight years or 100K miles, whichever comes first. Covered components include:

  • HV battery
  • Battery control module
  • Hybrid control module
  • Inverter with converter

Toyota Certified Used Vehicles

Used vehicles that have been certified by the manufacturer also come with warranties. To become certified, vehicles must pass a 160-point quality assurance inspection. Hybrids undergo a 174-point inspection. Basic, limited plan is extended for 12 months or 12K miles for all certified used Toyota vehicles. A limited powertrain protection is also given, covering the same components as in the new vehicle plan and extending for a period of seven years or 100K miles from the time the car was originally purchased new.

Used certified hybrids come with additional protection, covering all items as in the new car protection, for a period of eight years/100K miles from the date of the original new car purchase. All certified used vehicles also come with a one-year emergency roadside assistance plan.

Extended Warranty – Vehicle Service Contract

With high cost of vehicle repairs, having a quality protection can be instrumental in saving consumers a great deal of money in the event that they find it necessary to have their car or truck repaired. Once the original plan issued by the manufacturer has run its course, it would be prudent to consider obtaining an extended vehicle service contract, also known as a service contract. While Toyota makes this coverage available, there are other quality plans that are as good or better but that likely cost less to obtain. Here is a good place to start your research.

All information about the plans is taken directly from Toyota’s website (2013). Please refer to your manual/booklet to find more information about your particular service contract.